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Performance Measurement Buzz
posted by Jessica at 5:19pm, November 12, 2009
There is certainly a lot of buzz about performance measurement these days. Here are some of the things we've been following: The White House Office of Management and Budget is planning to adjust the way government agencies evaluate their services. As our CEO Andrew Wolk wrote in a recent post on his blog, the i3 Fund in the Department of Education is going to be matching funding to organizations to level of measurement rigor, among other things. FSG Social Impact Advisors just put out a great...
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How to know what to measure
posted by Jessica at 3:40pm, October 30, 2009
The wealth of literature on nonprofit measurement and evaluation has generated many ways of thinking about indicators over the years, and it can become confusing to try to cut through the clutter. We like to keep performance measurement as simple as possible, so we focus on the three major categories of indicators that are summarized in the figure and paragraphs that follow. Organizational health indicators provide critical insight into your organization’s capacity to carry out its mission,...
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What to do with data once you collect it
posted by Jessica at 3:33pm, October 30, 2009
Raw data are about as useful as no data at all. So making sure you know what to do with your data once you have it is just as important as collecting it in the first place. All organizations should have a review team in place (typically the management team) to review data regularly, draw conclusions, and identify opportunities for improvement. Here are some key questions to use to help you and your team analyze data. Start with these basic questions for each indicator: How have results...
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