Rootcause
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"Using data to drive decision-making will help social innovators to carry out their missions more effectively. It will also aid in building funder confidence and securing new and returning investments."

Building a Performance Measurement System: A How-to Guide

This practical guide provides an easy-to-follow, five-step process for developing a customized performance measurement system that will serve as an essential tool for any organization.

Description

This How-to Guide is catered to organizations seeking to: measure progress in achieving its mission, goals, and visions develop dashboards and learn how to analyze performance data; create a culture of learning and continuous improvement among management, board, and staff; develop report cards to communicate performance; use data-based evidence to build funder confidence.

  • Performance Measurement Audit Tool (Appendix A): Use this tool to prepare for building a performance measurement system.
  • Master Indicator List Template (Appendix B): This document will help you organize indicators as you select them.
  • Management Dashboard Template (Appendix C): Use this template to create regular reports on your data for your management team.
  • Program-Level Dashboard Template (Appendix D): Use this template to create regular reports on your data for the leaders of individual departments or programs.

Building a Performance Measurement System: A How-to Guide

Andrew Wolk, Anand Dholakia, and Kelley Kreitz November 3, 2009 Or download the free PDF